Effective Date: [05/02/2024]

Introduction

Welcome to SkillSynch, the UK's foremost career consultancy, committed to empowering your professional growth through customised services. This Privacy Policy underscores our dedication to the privacy and security of your information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By engaging with our services via www.skillsynch.co.uk, you consent to the practices described herein.

Scope of This Policy

This policy applies to all information collected through our website, during service provision, or in communication with us. It covers both digital and physical formats of information.

Information We Collect

We collect a broad spectrum of information to tailor our services effectively:

• Personal Information: Ranges from basic identification and contact details to comprehensive professional histories, financial transactions, and, with explicit consent, sensitive data.

• Non-Personal Information: Encompasses aggregated data, cookies, and tracking technologies for analytics and service improvement purposes.

• Third-Party Information: Extracted from public domains and social media, used to complement our services.

Purpose of Data Collection

• To deliver customised career consultancy services.

• For communication regarding service provision and support.

• To inform you of new services or updates.

• For internal analytics to enhance service delivery.

Legal Framework for Data Processing

We adhere to a strict legal framework for processing your data, grounded in the UK GDPR and the Data Protection Act 2018. The processing is based on:

• Consent: Your explicit approval for specific processing activities.

• Contractual Obligations: Processing necessary for the fulfilment of our services.

• Legal Requirements: Compliance with applicable laws and regulations.

• Legitimate Interests: Processing for the purposes of legitimate business interests pursued by SkillSynch or a third party, provided those interests do not infringe on your rights and freedoms.

Data Sharing and Disclosure

Your data is disclosed only under stringent conditions:

• With Service Providers: Under confidentiality agreements to assist in delivering our services.

• For Legal Reasons: When required by law or to protect the rights, property, or safety of SkillSynch, our clients, or others.

• In Business Transfers: As part of a merger, acquisition, or sale of assets, ensuring the confidentiality of your information.

Enhanced Data Protection Measures

SkillSynch employs advanced security protocols to safeguard your information against unauthorised access, alteration, and destruction. Our commitment extends to:

• Regular security audits.

• Encryption of data in transit and at rest.

• Secure data storage and destruction policies.

Extended Rights Under UK GDPR

In addition to standard rights under the UK GDPR, you are entitled to:

• Right to Withdraw Consent: You can withdraw your consent at any time where consent is the basis of processing.

• Right to Object to Automated Decision-Making: Including profiling, which produces legal effects concerning you or similarly significantly affects you.

International Data Transfers

Data transfers outside the UK are conducted with adequate protections in place, in compliance with UK GDPR requirements for international data transfer mechanisms.

Data Breach Notification

In the event of a data breach, SkillSynch commits to promptly notifying affected individuals and relevant authorities in accordance with UK GDPR guidelines, detailing the nature of the breach, the categories and approximate number of data subjects and records affected, and the measures taken to address the breach.

Children’s Privacy

SkillSynch does not intentionally collect information from individuals under 16. We take extra precautions to safeguard children's privacy and remove any inadvertently collected data.

Policy Updates and Notification

We reserve the right to update this policy periodically. Significant changes will be communicated through our website and, where feasible, through direct communication with affected individuals.

Complaints and Inquiries

Should you have any complaints or inquiries regarding our data practices or this Privacy Policy, please contact us directly. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact Details

For further information, or if you have any questions about this Privacy Policy, please contact us via the details provided on our website.